A Supplier Partnership You Can Stake Your Reputation On

Published by: Pierre Mifsud

At Comp Door, building strong, successful and long-lasting supplier partnerships is of the utmost importance. We understand this industry, which means we understand the all-too-common frustrations clients can face when it comes to sub-par product quality and poor customer service. We have no interest in contributing to these problems. Since it was launched in 2021, Comp Door has been determined to redeem the reputation of composite doors through innovation, manufacturing durable doors of the highest quality, and providing unrivalled customer care. Its supplier partnership with Strata Windows is a testament to how Comp Door has successfully achieved its aims.

Despite having over a century’s worth of industry experience at management level and producing composite doors with revolutionary designs, Comp Door is an incredibly young company that values the expertise and strong reputations of other businesses in the sector. Strata Windows is one such business. Strata Windows are a Which? Trusted Trader – the first company of their kind to achieve this in their region – and have been leading the windows and doors industry since 1981, serving both the commercial and domestic sectors with their impressive ranges of uPVC, hardwood, aluminium and composite products. Boasting a loyal customer base of thousands, Strata Windows has supplied generations of the same families and has successfully become the preferred supplier of schools, architects, colleges and specifiers. Strata Windows have been able to sustain such enviable levels of success for more than three decades because they have remained genuinely interested in hearing what their customers have to say and have proactively kept across evolving market demands, while continuously providing valuable training and development opportunities to their long-standing members of staff. Traits shared with – and admired by – Comp Door.

With a mutual respect for their clients and customers, and a steadfast commitment to upholding their reputations through providing the industry with the best service, it isn’t surprising that Comp Door and Strata Windows have been able to establish such a successful relationship. Sales Director for Comp Door Richard Diliberto made his initial call to Strata just as they were beginning to look for a new supplier. Recounting the interaction, Strata’s Managing Director, Rob Dale says, “Our showroom is well known in the local area for the 4 full size conservatory and orangery style buildings we have, complete with all the latest doors and roofs available. And after experiencing some disruption with the supply of composite entrance doors from our previous supplier, Richard Diliberto’s phone call from Comp Door couldn’t have come at a better time.” Rob goes on to further explain, “the guys at Comp Door have been a great help in getting us set up. They’re always there to help and have been quick to resolve any issues we’ve had. In fact, our Operations Director, Paul, who used to be a fitter has worked alongside Comp Door’s technical Director, Pierre, to develop Comp Door’s next new product launch, the stable door.

“The product not only looks great and is good quality, but it is also very reasonably priced and we’ve already sold 75 doors since October, and we’re on track to sell a further 60 by Christmas!

“One feature of a Comp Door solid timber core composite door that our customers have really appreciated, particularly our older clients, is the auto-fire slam shut lock as standard. This has proved a real selling point for homeowners that have struggled to operate doors with single latch and lift levers. Comp Door’s standard automatic multi-point locking system features four self-locking, deadbolt latches that activate when the door is closed and keeps the door latched at all times over the full height of the door, requiring no homeowner intervention as with a single latch and lift lever, thus eliminating the chance of the door not being secured properly, and helps to combat excessive thermal movement that causes warping or bowing associated with some other brands.”

If you want to find out more about Comp Door’s fantastic range, you can visit our website here https://www.compdoor.co.uk/. Alternatively, you can see them in person by visiting Strata Windows’s impressive showroom at Forge Lane, Festival Park, Stoke-on-Trent, Staffordshire, ST1 5NP.

Or, to find out more about supplier partnerships with Comp Door, please email info@compdoor.co.uk or call on 01782 340444.